Privacy Policy

Privacy Policy for Jack’s MotorWorks (JMW)

Effective Date: 01/04/2025

At Jack’s MotorWorks (referred to as “JMW”, “we”, “our”, or “us”), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, www.jacksmotorworks.co.uk, and interact with our services. Please read this policy carefully to understand how we handle your personal data.

1. Information We Collect

We may collect and process the following personal data when you visit our website or use our services:

  • Personal Identification Information: This may include your name, email address, phone number, and any other information you voluntarily provide through forms or communications with us.

  • Technical Data: This includes IP addresses, browser type, operating system, referring URLs, and other technical data collected automatically through your use of our website.

  • Usage Data: Information about how you use our website, including pages visited, time spent on the site, and other interactions with our content.

2. How We Use Your Information

We use the information we collect in the following ways:

  • To respond to inquiries or provide customer support.

  • To process transactions, manage bookings, or complete requests.

  • To improve our website’s functionality, design, and user experience.

  • To send marketing communications, if you have opted in to receive them.

  • To comply with legal obligations or protect our rights in case of legal matters.

3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your data in the following situations:

  • With trusted service providers who assist us in operating our website, conducting business, or serving you (e.g., payment processors, IT service providers).

  • If required by law, legal process, or governmental request.

  • To protect our rights, property, and safety, and those of others.

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by law. If you request the deletion of your data, we will do so unless there is a legitimate reason to retain it.

5. Your Rights

You have the following rights regarding your personal data:

  • Access: You may request a copy of the personal data we hold about you.

  • Correction: If your personal data is inaccurate or incomplete, you may request that we update it.

  • Deletion: You can request that we delete your personal data, subject to certain exceptions.

  • Objection: You can object to the processing of your personal data in certain circumstances, such as for marketing purposes.

  • Withdraw Consent: If we rely on your consent to process your data, you can withdraw that consent at any time.

To exercise any of these rights, please contact us using the information provided below.

6. Security

We take reasonable measures to protect the security of your personal data. While we use industry-standard encryption and security protocols to safeguard your information, please note that no method of data transmission over the internet or method of electronic storage is 100% secure. We cannot guarantee absolute security.

7. Cookies

Our website uses cookies to improve your experience. A cookie is a small file placed on your device when you visit our website. It helps us analyze website traffic, provide a personalized experience, and enhance website functionality. You can control cookie settings in your browser.

For more details on how we use cookies, please refer to our Cookie Policy.

8. Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy does not apply to these external sites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party websites you visit.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the revised policy will be effective immediately upon publication. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us:

Thank you for choosing Jack’s MotorWorks!